Sewing machine repair software
Every sewing machine diagnostic, tune-up, and collection tracked in one place
What's booked, what's under assessment, what's waiting for parts, and what's ready for pickup. All visible, all the time.
Capture the full story of a machine before you lift the cover
Details land on a paper tag and get copied into a workbook. Somewhere in between, something goes missing. Hubtiger fixes that before it starts.
- Staff capture machine and customer details directly in Hubtiger, whether it's a walk-in or an online booking. Nothing gets written down twice.
- Custom intake questions capture the details your technicians need - machine type, known faults, and any history the customer can share - before the job begins.
- Digital waivers set the repair terms up front. Your team and your customer both know what's been agreed before a single component is touched.
Every customer knows what's happening with their sewing machine
Customers feel looked after when they're kept in the loop. Hubtiger sends the right update at the right moment, so every customer knows where their repair stands.
- Customer updates are fully customisable by repair stage and delivery method. Choose to notify your customers by email, SMS, or WhatsApp.
- Send one estimate or several, your customers review their options and approve the repair that works for them, digitally.
- Two-way messaging keeps photos and every conversation attached to the job it belongs to.
- Automated service reminders go out when a machine is due for its next service, keeping your regulars coming back.
The same steps, every time. The numbers to prove it
Quality comes from a consistent process. Confidence comes from knowing what's happening with every machine in the workshop. Hubtiger gives your team the process, and gives you the visibility.
- The workshop calendar shows technician workloads, upcoming bookings, and current jobs by status - so you can manage capacity across the day.
- Repair checklists guide your technicians through every service type. Your technicians never miss an important step.
- Revenue, job volume, and turnaround times tracked in one place. Every business decision backed by what's actually happening in your shop.
More features built for your sewing machine repair shop
Online bookings
Whether a customer books through your website or walks through the door, every booking lands in the same calendar.
Digital job cards
Every job card holds the machine details, customer history, internal notes, photos, and waivers. Everything your technician needs before they begin.
Custom questions
Capture the details that matter most at the point of booking - machine brand, known faults and any accessories included - so your technicians have the right context before the machine arrives.
Productivity tracking
Repair times vary enormously, from a quick tension adjustment to a full restoration. Log time against every job and find out whether your estimates reflect what the work actually costs.
Service history
Many machines come back year after year. Every past service, repair, and note is linked to the machine and the customer - so your team always knows the full history before they begin.
Watch a short demo and see how it all comes together
The best way to know if Hubtiger is right for your shop is to see it yourself
Watch demoLink the tools you already use
Hubtiger integrates with leading point-of-sale systems, payment providers, and communication tools to help keep your operations connected.
View all integrations
Try Hubtiger free for 7 days
Full access to every feature. No credit card required. And if you’d like a guided walkthrough first, our team is happy to help.
