
Find answers to common questions
Whether you are exploring Hubtiger or already using the platform, you can find answers to common questions here.
Browse frequently asked questions
Explore answers across integrations, billing, support, and other common topics.
Yes. You get full access to every feature during your 7-day free trial. No credit card required. If you'd prefer a guided walkthrough first, you can book a demo with our team.
Hubtiger is repair and rental management software built for brick-and-mortar shops. It gives your team one place to manage jobs, communicate with customers, track performance, and take payments - without the chaos of spreadsheets or disconnected systems.
Hubtiger is built for brick-and-mortar repair and rental shops. Whether you run a single location or multiple sites, Hubtiger is designed to fit your shop's operations.
Note: At this stage, it is not suitable for mobile mechanics or field service operations, where work is completed at the customer's location.
Most shops come to Hubtiger when their current setup stops keeping up - jobs are getting missed, customers aren't getting updates, and the team is spending more time managing information than doing the work. Hubtiger brings everything into one place so your team always knows what job is next, your customers stay informed, and you have a clear view of what's happening across your shop.
Yes. You get full access to every feature during your 7-day trial, with no credit card required.
No. You can use Hubtiger for repairs only, rentals only, or both - it's entirely up to you. If your business grows into the other area down the line, adding it is straightforward.
No. There are no lock-in contracts. You can cancel at any time.
Yes. Hubtiger is web-based, so your whole team can be working in the system at the same time.
Onboarding and support are included at no extra cost. When you get started, our customer experience team is available to work with you through the setup process. After that, you have access to live support and a full resource centre with guides and videos whenever you need them.
Hubtiger is available in 24+ countries. To find out if your region is supported, start a chat with our team using the live chat on our website.
Use the live chat on our website to start a conversation or send an email to support@hubtiger.com.
We store your data securely across multiple servers in different locations, hosted on Microsoft Azure. If one server goes down, your data stays safe and accessible.
Yes. If you're moving from another system, our team will walk you through the import process so you're not starting from scratch.
Most shops are up and running within a few minutes. The setup is straightforward enough to do on your own, but if you'd like a hand, our customer experience team is available to work with you through the process.
Pricing depends on which solution you use.
Repair software is priced based on the number of technicians in your shop.
Rental software is priced based on the number of items in your inventory.
Every plan includes full access to all features. You can view our plans on the pricing page.
No credit card is required to start your trial. For your subscription, a monthly debit order is the easiest option. We can invoice you if you prefer. Just get in touch.
Yes. You can upgrade at any time as your business grows.
Everything you need to run your workshop or rental operation is included in your plan. The only optional extras are additional SMS credits and the WhatsApp integration.
Yes. We can set up a single payment that covers all your store subscriptions. Get in touch with our team to arrange this.
Yes. Any unused SMS credits roll over to the following month.
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Support
Chat with us live or email us on support@hubtiger.com

Head office
18 Archimedes Street, Kramerville, Sandton, 2090, South Africa





