Find answers to common questions

Yes. The booking widget is included with every Hubtiger plan. You can embed it directly into your website at no extra cost.

The integration costs $10 per month, per number. Note: Meta also charges per message, with rates that vary by country and conversation type. Pricing is per 24-hour window, meaning you can send multiple messages within that period without extra charges. You can find current pricing on the WhatsApp website.

Every plan includes a monthly text message credit allowance - if you run out, you can top up at any time. WhatsApp has a monthly integration fee of $10 per number, plus per-message charges set by Meta.

Hubtiger integrates with Lightspeed (R and X series), Square, Shopify, Epos Now, Retail Express, and more. Check our integrations page for the full, up-to-date list.

No. Hubtiger works alongside your POS, not instead of it. Once connected, the two systems share customer, pricing, and inventory data so your team does not have to enter anything twice.

Yes. Plenty of shops upload their product list and service types from an Excel template and run everything through Hubtiger directly.

Once connected, Hubtiger syncs your inventory, pricing, and customer details continuously in the background. When building a quote, it pulls product information, SKUs, and pricing directly from your POS.

Yes. Special orders created in Lightspeed are handled within Hubtiger, so your existing workflow stays intact.

Yes. You can send job updates, booking confirmations, and customer notifications directly through WhatsApp.

Yes, as long as it isn't already connected to another system or integration.

Meta reviews every template before it goes live to make sure your customers only receive relevant, appropriate messages.

Yes. Each Hubtiger plan includes a booking widget that you can add to your website. Customers select their service, choose a date & time, and the booking goes straight into your repair calendar with every detail already captured.

Your team can track every active job simultaneously, with each job showing its current status and time remaining. Nothing falls through the cracks.

Yes. Built-in time tracking lets you log how long each technician spends on a job. It gives you a clear picture of efficiency across your workshop.

Yes. You can build quotes and invoices directly from the job card, including parts and labour. Pricing is pulled from your POS system.

You can tag jobs as warranty repairs and track them separately for reporting and billing purposes.

Yes. You get detailed reports on revenue, service types, and a full breakdown of your workshop activity. On the technician side, you can track productivity, efficiency, and job completion times for each member of your team.

Your dashboard includes a "due for service" view that you can filter by hours, distance, or month intervals. It shows every item approaching its next service date.

Yes. Each Hubtiger plan includes a booking widget you can add directly to your website. Customers select their rental items, choose a date and time, and the booking lands straight in your rental calendar.

Your team can add walk-in reservations in the same place, so everything stays in one view regardless of how the booking came in.

Each location works best with its own subscription - it keeps things simple for your team and makes reporting cleaner across sites. You can move inventory between locations easily from within the portal.