
Find answers to common questions
Whether you are exploring Hubtiger or already using the platform, you can find answers to common questions here.
Browse frequently asked questions
Explore answers across integrations, billing, support, and other common topics.
Yes. Your calendar view updates in real time, so double bookings aren't a risk. Customers can also see live availability when they book through your widget.
You can set up deposit rules in Hubtiger, collected online or in-store. Deposits are automatically refunded through Stripe when an item is returned without damage.
Yes. You can view the full rental history of any item, including past renters, rental dates, and any damages or maintenance carried out.
Yes. You can set custom pricing rules for long-term rentals - discounts, promotional rates, or different payment terms. It's all configurable from within the platform.
You can collect refundable deposits before a rental starts. If there's damage, you can send the customer images directly through the platform for full transparency. Digital waivers make sure customers understand their responsibilities before they leave the shop. You can also coordinate with third-party insurance providers from within Hubtiger.
Yes. You can offer both mandatory and optional add-ons — safety equipment, accessories, or extra services — during the booking process. Customers choose what they need at the point of booking. It's a straightforward way to increase revenue without extra effort from your team.
Hubtiger flags overdue rentals automatically. Late fees are calculated based on the terms you set in your digital waivers.
Yes. Customers can request an extension, subject to availability. Additional charges are calculated automatically.
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Head office
18 Archimedes Street, Kramerville, Sandton, 2090, South Africa





