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Soft blue and purple cloud shapes on a white background in a wavy horizontal pattern.

99 Bikes

3 Countries
75+ Stores

Objectives

Eliminate

double entry through POS Integration

Optimise

operations for faster repair and maintenance services

Deliver

a better customer experience with faster turnaround times

Embrace

innovation through forward-thinking technology

8 Minutes
Saved Per Job
10,000+
Services Through Hubtiger Every Month
25,000+
Customer SMSes Sent Monthly Through Hubtiger

How Hubtiger added value

Improved Customer Experience Through Automated Communication

Time Saved by Eliminating Double Entry

Faster and More Reliable Repairs

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“At 99 Bikes, we're always looking for ways to innovate and improve our services, which is why we're thrilled to partner with Hubtiger. This partnership embodies our commitment to leveraging technology to meet the evolving needs of our workshops and customers.”

99 Bikes

About

Founded in 2007 in Milton, Brisbane, by Matt Turner, 99 Bikes began as a modest 170 m² shop that could hold only 99 bicycles. It quickly grew into Australia’s largest bike retailer, now featuring over 60 stores nationwide, with additional branches in New Zealand and the UK.

Learn more about
99 Bikes
About the business

Services offered

Explore the in-store services available at 99 Bikes, designed to keep riders comfortable, safe, and road-ready.

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Bike Servicing & Repairs

Qualified mechanics service all bike types and brands, offering everything from basic tune-ups to full rebuilds. Emergency drop-offs are available, and all work is carried out in professionally equipped workshops.

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E-Bike Servicing

Specialist technicians provide electric bike servicing to manufacturer standards, including firmware updates, battery diagnostics, and general repairs.

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Bike Fitting

Tailored fitting services help riders find their ideal position in the saddle, improving comfort and reducing the risk of injury.

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