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MC Cycles

Australia
Repair Shop

Objectives

Organise

workshop jobs with clearer scheduling to keep repairs on track

Reduce

paperwork by managing bookings and updates in one place

Automate

communication so customers know when their bikes are ready

Deliver

on quality service and customer care without getting buried in admin

How Hubtiger added value

Simplified Workshop Scheduling

Hubtiger helps MC Cycles keep every job in view, making it easier to plan repairs and avoid overlaps. With clearer scheduling and fewer missed details, the team can keep the workshop flowing without the usual stress.

Smarter Customer Messaging

Automated reminders and updates let riders know what’s happening with their bikes, so they never feel out of the loop. This saves the team time on calls, builds trust, and gives customers peace of mind from drop-off to collection.

More Time for Riders and Community

Hubtiger reduces the time spent on paperwork and phone calls, giving the team more space to be with their riders. This means they can keep offering the exceptional service, honest advice, and genuine care their customers already value.

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"Our focus has always been on giving riders the best care and making sure every repair meets the highest standard. As the workshop grew busier, it became harder to stay on top of scheduling, but Hubtiger has made that side of things so much easier."

MC Cycles

About

Founded by Matthew Carmody in Bundaberg, Queensland, MC Cycles is known for quality repairs, friendly service, and honest advice. Alongside its trusted workshop, the shop stocks a wide range of bikes from brands like Merida, Norco, Redline, and DK, covering road, mountain, hybrid, BMX, and children’s bicycles.

Learn more about
MC Cycles
About the business

Services offered

Explore the services at MC Cycles that reflect their passion for bikes and their commitment to the Bundaberg riding community.

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Repairs and Servicing

MC Cycles takes care of everything from routine tune-ups to bigger repair work. The workshop is known for thorough checks, clear explanations, and keeping customers updated while the job is underway.

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Bike Sales

The shop offers a wide mix of road, mountain, hybrid, BMX, and children’s bikes. The team listen to each customer, recommend the right size and style, and make sure the bike suits their riding.

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Parts and Accessories

MC Cycles carries a full range of spares and cycling gear, from tyres, chains, and brake pads to helmets, lights, clothing, and BMX race equipment.

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